Reports To: Credit Administrator FLSA Status: Non-Exempt

Starting/Hiring Wage: $34,700 – $41,824 annually

See Full List of benefits below for our complete compensation package.

Full Wage Range: $34,700 – $48,947 annually – Midpoint and above is reserved for existing employees who have longevity with Northwest Business Development and consistently exhibit outstanding performance over a period of time in the role.

JOB SUMMARY: The Loan Assistant provides support to the Processing Department by coordinating and completing tasks related to the intake, review, consolidation, and entry of documentation and information used in the preparation, analysis, and underwriting of SBA 504 Loans. This position will follow established guidelines and procedures to meet internal policy, compliance, and regulatory SOP requirements.

ESSENTIAL JOB FUNCTIONS:

The essential functions of the position include but are not limited to the following:

• In coordination with Processing Department staff: orders, obtains, reviews, and records required due diligence items from Business Development Officers, internal departments, customers, and/or third-party vendors.
• Prepares and compiles documentation as required.
• Reviews packages for completion, accuracy, and compliance. Performs job responsibilities in accordance with established policies and procedures.
• Coordinates corrections and other actions to mitigate risks related to the integrity of data by ensuring all areas of underwriting packages are accurate and retained appropriately.
• Transfers all credit and due diligence documents to the imaging system.
• Inputs loan data into the software utilized by the company for submission to SBA.
• Provides support and backup coverage to other department staff as needed.
• Ensures compliance to applicable regulations and keeps up to date with changes in federal regulations and internal credit policies and procedures.

ADDITIONAL RESPONSIBILITIES:

• Establish and maintain organized loan files, develop and communicate needs lists effectively to involved parties, and maintain responsibility for ensuring all pending items are collected and filed appropriately.
• Understand key eligibility and analysis components relating to SBA 504 lending by utilizing SBA’s Standard Operating Procedures and NWBDA’s Credit Policies and Procedures / Operations Manual when making decisions.
• Provide timely, complete, and accurate responses to inquiries, emails, phone calls, and other contact.
• Assist all departments with various tasks relating to each stage of the loan process.
• Assist with other requests or duties as requested by management.

Knowledge, Skills, & Abilities:

The ideal candidate:

• Must have strong organization and time management skills which compliment a well-developed ability to multitask while demonstrating a strong attention to detail.
• Must be able to work in a fast-paced environment, set priorities, establish and meet strict deadlines with flexibility to adapt quickly to changing priorities.
• Must have the ability to work with others in an integrated way to achieve individual objectives and team results with flexibility to adapt to changing volumes and areas of focus.
• Must have a strong sense of customer service, understanding that most often, your customers are internal (other employees).
• Must have a high level of ability to recall policies and procedures along with loan information while conducting loan packaging.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements detailed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education &/or Experience

High School diploma or equivalent. Prior financing/lending/banking experience preferred. Basic understanding of credit products, documentation terminology, vendor documents and searches, and document preparation. Exhibits solid knowledge of or a strong desire to learn applicable local, state and federal regulations, SBA policies and procedures, and has the ability to meet deadlines under pressure while correctly preparing documents.

Other Skills & Abilities

Advanced personal computer skills with demonstrated knowledge of Microsoft 365 Suite. An ability to acclimate quickly to other programs; self-starter and works with minimal direction; strong verbal and written communication skills; interpersonal skills and team orientation; ability to prioritize work and remain adaptable under pressure to meet deadlines; ability to appropriately escalate issues requiring problem solving and decision making.

Language Skills

Ability to read, analyze, and interpret business documents, correspondence, technical procedures, and/or governmental regulations. Ability to effectively present verbal and written information when responding to questions from managers, peers, or other business partners.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrates critical thinking tendencies to address problems decisively and to propose sustainable solutions. Accepts shared ownership and accountability for results.

PHYSICAL REQUIREMENTS:

This position is sedentary and requires the following physical activities:

• Sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing and visual acuity.
• Frequent lifting (up to 25 pounds of paper supplies or minor office equipment).

General Benefit Description:

• Full time employees are covered by medical, dental, vision and life insurance.
• Employees are immediately eligible to enroll in and contribute to the company’s 403(b) retirement plan and are eligible for a discretionary employer match (100% up to $5k Annually) the month following their six month anniversary.
• Full time employees will also accrue vacation at the rate of 3.08 hrs/pay period for a maximum of 10 days in the first year of employment.
• Full time employees receive 12 paid holidays throughout the calendar year in addition to a number of 1/2 days the day before some major holidays.
• Employees earn 1.384 hours of paid sick leave for every 40 hours worked.
• Full time employees earn 2 hours of PTO per month in addition to vacation and sick leave.
• Upon successful performance of both the employee and the company there is potential for an annual bonus. **This position is not eligible for per-file bonus/commissions.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Office

Schedule:

• M-F – 8 hour shift