Thank you for taking the time to survey your experience at NWBDA 1. Name (First and Last):2. Business Name:3. SBA Loan Number:4. May we use your comments in our marketing? Yes No5. Who was your Loan Officer? Elizabeth Rusnak Elizabeth Stevens Evan Heriot Jim Bright Lisa Vincent Mark Beppler Mike Miller Other (Please Specify):6. How well was the loan process explained to you?1 - Poor2 - Unsatisfactory3 - Average4 - Satisfactory5 - ExcellentComments7. Please rate your overall satisfaction with the loan process:1 - Poor2 - Unsatisfactory3 - Average4 - Satisfactory5 - ExcellentComments8. Please rate the service you received from your Loan Officer:1 - Poor2 - Unsatisfactory3 - Average4 - Satisfactory5 - ExcellentComments9. Please rate the service of the NWBDA staff, other than your Loan Officer:1 - Poor2 - Unsasifactory3 - Average4 - Satisfactory5 - ExcellentComments10. Please rate your overall satisfaction with NWBDA:1 - Poor 2 - Unsatisfactory3 - Average4 - Satisfactory5 - ExcellentComments11. How likely are you to recommend NWBDA to other businesses?1 - Definitely Not2 - Unlikely3 - Unsure4 - Likely5 - DefinitelyComments12. How can we improve at NWBDA?13. How did NWBDA help your business?14. Other comments you would like to share with us:15. Would you like us to contact you about this survey? Yes NoThank you so much for your time and feedback Time is Up!
