Thank you for taking the time to survey your experience at NWBDA 1. Name (First and Last):2. Business Name:3. SBA Loan Number:4. May we use your comments in our marketing?YesNo5. Who was your Loan Officer?Elizabeth RusnakElizabeth StevensEvan HeriotJim BrightLisa VincentMark BepplerMike MillerOther (Please Specify):6. How well was the loan process explained to you?1 - Poor2 - Unsatisfactory3 - Average4 - Satisfactory5 - Excellent7. Please rate your overall satisfaction with the loan process:1 - Poor2 - Unsatisfactory3 - Average4 - Satisfactory5 - Excellent8. Please rate the service you received from your Loan Officer:1 - Poor2 - Unsatisfactory3 - Average4 - Satisfactory5 - Excellent9. Please rate the service of the NWBDA staff, other than your Loan Officer:1 - Poor2 - Unsasifactory3 - Average4 - Satisfactory5 - Excellent10. Please rate your overall satisfaction with NWBDA:1 - Poor2 - Unsatisfactory3 - Average4 - Satisfactory5 - Excellent11. How likely are you to recommend NWBDA to other businesses?1 - Definitely Not2 - Unlikely3 - Unsure4 - Likely5 - Definitely12. How can we improve at NWBDA?13. How did NWBDA help your business?14. Other comments you would like to share with us:15. Would you like us to contact you about this survey?YesNoThank you so much for your time and feedback Time is Up!
